Last night, the server upgrades were completed without issue and much quicker than expected. The old server was no longer able to fully handle the level of traffic ImgTC was receiving. Now, the new server has 16gb of ram and 6 vcpu’s, up from 4gb of ram and 2 vcpus. This will let the site handle larger uploads much easier.
There is still a known bug affecting gif uploads: smaller gifs upload and process normally but larger files may get hung up on processing. I have narrowed down the cutoff size to around 15mb and larger. I am actively working on fixing this and should have it working normally tonight or tomorrow. Thank you for your patience!